FAQFrequently asked questions

Learn everything you need to know about our wigs, services, and consultations.

Have Questions?We Have Answers

At Charle a Hair Studio, we understand that choosing the right wig can come with a lot of questions. Here, we’ve compiled answers to some of the most common questions we receive. If you don’t see your question below, feel free to reach out to us directly!

Why ‘Charle’ and not ‘Charlie’?

We know, it’s easy to think of ‘Charlie’ when you see ‘Charle,’ but we promise our wigs are just as unique as our name! Whether you call us Charle or Charlie, we’re here to help you find the perfect custom wig.

How long will my custom wig last?

With proper care, our custom wigs made from high-quality human hair can last around 2 years. Some clients get more time from their hairpieces, but it varies from person to person. Regular maintenance and following care instructions are key to extending the life of your wig.

Can I sleep in my wig?

We do not recommend sleeping in your wig as it can cause tangling and reduce its lifespan. It’s best to remove it before bed and store it on a wig stand to maintain its shape.

What is the process for a wig consultation?

: During a consultation, we discuss your needs, and style preferences. We’ll guide you through our options, whether you’re looking for a custom design or a ready-made solution. Consultations can be in person at our San Diego studio or virtually.

Are your wigs suitable for those with medical hair loss?

Yes, our wigs are designed with care to provide a natural look and comfortable fit for those experiencing hair loss due to medical conditions such as alopecia or chemotherapy.

How do I care for my wig?

Gently wash your wig with sulfate-free shampoo and conditioner and store it on a wig stand when not in use. We will provide detailed care instructions tailored to your specific wig.

Can I color or style my wig?

Absolutely! Our human hair wigs can be styled just like natural hair. However, we recommend having any color treatments done by a professional to avoid damaging the hair.

How much does a custom wig cost?

The cost of a custom wig varies based on factors like hair length, and design. We provide a detailed quote during the consultation to ensure transparency.

How soon can I receive my custom wig?

Custom wigs typically take 6-8 months to create, depending on the complexity of the design and availability of materials. We aim to provide a realistic timeline during your consultation.

Do you offer wig maintenance services?

Yes, we offer styling, coloring, conditioning, and repair services to keep your wig in top condition. Our team can help extend the life of your wig through regular maintenance.

What is your return policy on wigs?

We offer a 6-month warranty on all of our hair replacement systems. We are committed to ensuring your satisfaction throughout the lifetime of your hairpiece and will work with you on adjustments if needed.

Are virtual consultations as effective as in-person ones?

Yes, depending on the type of hair replacement system you are looking for. Our virtual consultations are designed to be just as thorough as in-person meetings as a preliminary way to assess your needs and introduce ourselves and our product options. For certain hair loss needs, an in-person meeting is the most effective way to choose the best solution.

How do I know which wig is right for me?

Our team will guide you through the selection process based on your lifestyle, preferences, and specific needs. We’ll help you find a wig that matches your desired look and feels comfortable.

How do I store my wig when not in use?

Store your wig on a wig stand in a cool, dry place to help it maintain its shape and prevent tangling. Avoid placing it in direct sunlight, as this can cause the hair color to fade.

Do you offer financing or payment plans for custom wigs?

We understand that investing in a custom wig is significant. To help lessen the financial blow, we take half of the payment upon ordering and then the other half upon receipt. This gives most clients several months between initial and final payments, which can make the process more manageable.

What’s the difference between a custom wig and a ready-made wig?

A custom wig is tailored specifically to your head size, style preferences, and color, providing a more natural look and comfortable fit. A semi-custom wig, while quicker to obtain, comes in standard sizes, colors, and hair lengths. Custom wigs offer a higher level of personalization.

How often should I wash my wig?

It’s recommended to wash your wig after every 8-12 wears, or sooner if you notice a build-up of products or oils. Use a high-quality, sulfate-free shampoo and cool water to maintain the hair’s quality. Be sure to follow the care instructions provided by our team for the best results.

Can I swim in my wig?

We don’t recommend swimming in your wig, as exposure to chlorine or saltwater can damage the hair fibers and cause tangling or dryness. If you must swim with a wig, consider using an older, less expensive wig and a swim cap for added protection. After swimming, rinse the wig thoroughly with cool water and follow up with a conditioning treatment to help preserve its quality.

Ready to getStarted?

We invite you to schedule a consultation and discover how our customized hair loss solutions can make a difference in your life. Whether you’re facing hair loss due to a medical condition or simply looking for a new look, we’re here to help you find the perfect solution.

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CALL US :

760-753-9060

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EMAIL US:

ch******@*ol.com

SCHEDULE YOUR APPOINTMENT HERE